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Many complaints involve auto-billing and difficulty cancelling subscriptions 2.
BBB Business Review for People Media “F” Rating with BBB 528 complaints 297 Unanswered Complaints – 5th highest number of unanswered complaints of any business in BBB Dallas’s files in the last three years 6 complaints are unresolved Complaints involve sales practice and billing issues.
BBB Business Review for “F” Rating with BBB BBB Accreditation Revoked July 2015 2612 Complaints 811 Unanswered Complaints–the highest number of unanswered complaints of any business in BBB Dallas’s files Match also failed to resolve underlying causes of a pattern of complaints observed by BBB Dallas.
BBB brought this pattern to the business’s attention in November 2015.
While the FBI and other federal partners work some of these cases—in particular those with a large number of victims or large dollar losses and/or those involving organized criminal groups—many are investigated by local and state authorities.
We strongly recommend, however, that if you think you’ve been victimized by a dating scam or any other online scam, file a complaint with our Internet Crime Complaint Center (
The profiles were fake as well, carefully crafted to match your interests.
There is additional information in the BBB Business Review about the customer experience: “Specifically, BBB identified concerning patterns of consumer complaints alleging Dallas & Fort Worth Singles targets people over the age of 50 via telephone solicitation and lures consumers to their office to sell matchmaking services using high pressure sales tactics and deceptive techniques.The Better Business Bureau reports that the company lost its accreditation in July.Many of the complaints have to do with billing issues and people not being able to cancel their subscriptions.Specifically, consumers state that the company requires that cancelation be requested by phone.
However, after following the company policy to cancel by phone, the company continues to bill consumers for services not wanted.” 5.
He may also send you checks to cash since he’s out of the country and can’t cash them himself, or he may ask you to forward him a package. You were targeted by criminals, probably based on personal information you uploaded on dating or social media sites.