Trend micro keeps updating

05-Apr-2017 06:41

After installing the creators update, my Laptop ran into a bluescreen with error code "UNEXPECTED KERNEL MODE TRAP". I was able to start Windows 10 in Safe Mode and to uninstall Trend Micro. Hi andreas.linke and welcome to Trend Micro Community!

With regards to your case, let us verify first if your computer has successfully upgraded to the Windows 10 creator update.

After connecting this computer to the Internet, click Update Now." Trend Micro wants to ensure you have access to the latest protection all the time.

I understand that you have just upgraded your computer into Windows 10 Creator update and after boot up your Trend Micro program fails to start again. (Check version number by right click TM icon in system tray and choose "Check for Program updates").

Your Trend Micro subscription should not be expired.